Public Vote

These three categories are decided solely by a public vote, as we believe there is no better endorsement than that of your customers.

Please note you may only enter one category. If you are nominated in more than one, the first category you are nominated in will be the category chosen.

Best Customer Service

Customer service is an ongoing process. The winning business will ensure it exceeds customers expectations before, during and after any sale, building long-term customer relationships and providing a service that is consistently outstanding.

 

Wharf Distillery Pub of the Year

The winning pub will be a destination venue, with the wow factor. They are gems and customers would be lost without them. Their emphasis is on high quality, not only of the drinks on offer, which should come as standard, but also the food. Service will always be with a smile.

 

Wharf Distillery Restaurant of the Year

This restaurant could be part of a franchise or chain. The brand name brings people in but it is the offer that keeps customers coming back time and time again. People know what they are getting when they step through the door – quality food and a high standard of customer service. The winners will provide an exceptional all-round dining experience as standard.